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Appendix VII - Telephone Survey Instrument

UWF Public Libraries Study

Hello, my name is ________ and I'm calling on behalf of the Haas Center at the University of West Florida. We have been asked by the Florida State Library to conduct a very important survey about the use of public libraries in Florida. Your household has been randomly selected to participate in this survey. Have I reached _________? (VERIFY NUMBER YOU DIALED)

Are you 18 years of age or older? IF NO: May I speak to someone who is 18 years or older?
IF OVER 18 AND FEMALE: Are you under 65 years of age? IF YES, CONTINUE.
IF OVER 65 AND FEMALE, TERMINATE CALL.

Have you visited a Florida Public Library in person in the last 12 months?
IF NO: Have you used the Internet to use any public library services in the last 12 months?
IF YES TO EITHER, CONTINUE
IF NO TO EITHER, ASK: Has anyone else living in your household visited or used the Internet to use a Florida public library service in the last 12 months?
IF YES, CONTINUE WITH LIBRARY USER OVER 18 IF NO TO BOTH, TERMINATE CALL

Are you currently employed as a librarian?
IF YES, TERMINATE CALL IF NO, CONTINUE WITH LIBRARY USER OVER 18

Thank you for your time and interest in public libraries! The survey should take only a few minutes to complete and all your responses are completely confidential. However, my supervisor may be monitoring this call to evaluate my performance.

Q.1 To verify, have you visited a Florida public library in the past 12 months?

(5)
Yes ...............1
No .................2
DK/NA ..........3

[IF THE ANSWER TO QUESTION 1 IS NO OR D/K, THEN SKIP TO QUESTION 3]

Q.2 About how many times have you visited a Florida public library in the past 12 months? _________________________________________________ (6-25)

Q.3 Do you have a public library card?

(26)
Yes ................1
No .................2
DK/NA ..........3

Q.4 If you were to sell a public library card each year, how much would you ask for it? (READ CHOICES)

(27)
$1 - $10 ....................................................................................................1
$11 - $20 .................................................................................................2
$21 - $30 .................................................................................................3
$31 - $50 .................................................................................................4
$51 - $100 ...............................................................................................5
Over $100 ................................................................................................6
I would not give it up ..............................................................................7
DK/NA ......................................................................................................8
Nothing/Zero (VOLUNTEERED RESPONSE/DO NOT READ) .....9

Q.5 If you paid a price for your public library card each year instead of paying taxes, how much would you be willing to pay for it? (READ CHOICES)

(28)
$1 - $10 ....................................................................................................1
$11 - $20 .................................................................................................2
$21 - $30 .................................................................................................3
$31 - $50 .................................................................................................4
$51 - $100 ...............................................................................................5
Over $100 ................................................................................................6
DK/NA ......................................................................................................7
Nothing/Zero (VOLUNTEERED RESPONSE/DO NOT READ) .....8

[IF THE ANSWER TO QUESTION 1 IS NO OR D/K, THEN SKIP TO QUESTION 48]

Q.6 Approximately how much time does it take you to get to the library you visited most in the last 12 months? Please use minutes.
1 HOUR = 60 MINUTES __________________________________________ (29-48)

Q.7 How do you usually get there? (READ CHOICES IF NEEDED)

(49)
Walk / Camina ...............................................................1
Drive / Maneja ................................................................2
Public Transportation / Usa transporte publicio .....3
Taxi ..................................................................................4
Other (specify) ...............................................................5

[IF THE ANSWER TO QUESTION 7 IS NOT OTHER, THEN SKIP TO QUESTION 9]

Q.8 What other way do you usually get to the library? ____________________ (50-74)

[IF THE ANSWER TO QUESTION 7 IS WALK OR PUBLIC TRASPORTATION, THEN SKIP TO QUESTION 10]

Q.9 About how much does it cost you to get to the library, including gasoline and parking? ______________________________________________ (75-94)

Q.10 Approximately how much time did you spend in the library on your last visit? Please use minutes.
1 HOUR = 60 MINUTES ________________________________ (95-114)

Q.11 Did you do any other activities as part of your last trip to the library?

(115)
Yes ................1
No .................2
DK/NA ..........3

[IF THE ANSWER IS NO OR DK, THEN SKIP TO QUESTION 15]

Q.12 What activities did you do as part of that last trip to the library? (READ LIST)

 
Yes
No
Visited a coffee shop/ Visite la cafeteria
1
2 (116)
Yes
No
Went to a restaurant/ Fui a un restaurante
1
2 (117)
Yes
No
Shopped/ Hize compras
1
2 (118)
Yes
No
Other (specify)
1
2 (119)

[IF THE ANSWER TO SUB-QUESTION 4 OF QUESTION 12 IS NO, THEN SKIP TO QUESTION 14]

Q.13 What other activity did you do as part of that last trip to the library?
_______________________________________________ (120-219)

Q.14 About how much did you spend on other activities during your last trip to the library? Please provide your best estimate.
(DO NOT USE DOLLAR SIGNS) _____________________________ (220-239)

Q.15 I am going to read you a list of library services. Please tell me which services you used during the last 12 months. Have you:
(READ LIST) [READ ANSWERS IN RANDOM ORDER, EXCEPT THE LAST 1]

 
Services Used
 
Used
Not Used
Read a book, journal or magazine in the library/ Leyo un libro, el diario o la revista en la biblioteca
1
2 (240)
Checked out a book/ Saco un libro
1
2 (241)
Watched a video, CD, or film in the library/ Miro un video, cd, o una pelicula en la biblioteca
1
2 (242)
Played online games/ Jugo en linea
1
2 (243)
Got news online/ Miro las noticias en linea
1
2 (244)
Visited a virtual museum exhibit or online museum program/ Visito una exhibicion virtual del museo o el programa en linea del museo
1
2 (245)
Watched a movie or listened to music/ Miro una pelicula o escucho musica
1
2 (246)
Looked for information about a service or product you are thinking about buying/ Busco informacion sobre un servicio o un producto que esta interesado
1
2 (247)
Searched the library online catalog/ Busco el catalogo de la bilblioteca en linea
1
2 (248)
Searched a bibliographic database/ Busco datos bibliograficos
1
2 (249)
Viewed and/or downloaded e-books/ Visto y/o descargado
1
2 (250)
Viewed and/or downloaded articles/ Visto y/o descargados articulos
1
2 (251)
Other (specify)
1
2 (252)

[IF THE ANSWER TO SUB-QUESTION OTHER IS 2, THEN SKIP TO QUESTION 17]

Q.16 What other library service(s) did you use in the last 12 months?
_______________________________________________ (253-352)

Q.17 Which of those services did you use on your last visit? Did you:
(READ PREVIOUS ANSWERS)

[READ ONLY ANSWERS CORRESPONDING TO SUB-QUESTIONS ANSWERED 1 IN QUESTION 15]
[READ ANSWERS IN RANDOM ORDER, EXCEPT THE LAST 1]

 
Services Used
 
Used
Not Used
Read a book, journal or magazine in the library/ Leyo un libro, el diario o la revista en la biblioteca
1
2 (353)
Checked out a book/ Saco un libro
1
2 (354)
Watched a video, CD, or film in the library/ Miro un video, cd, o una pelicula en la biblioteca
1
2 (355)
Played online games/ Jugo en linea
1
2 (356)
Got news online/ Miro las noticias en linea
1
2 (357)
Visited a virtual museum exhibit or online museum program/ Visito una exhibicion virtual del museo o el programa en linea del museo
1
2 (358)
Watched a movie or listened to music/ Miro una pelicula o escucho musica
1
2 (359)
Looked for information about a service or product you are thinking about buying/ Busco informacion sobre un servicio o un producto que esta interesado
1
2 (360)
Searched the library online catalog/ Busco el catalogo de la bilblioteca en linea
1
2 (361)
Searched a bibliographic database/ Busco datos bibliograficos
1
2 (362)
Viewed and/or downloaded e-books/ Visto y/o descargado
1
2 (363)
Viewed and/or downloaded articles/ Visto y/o descargados articulos
1
2 (364)
Other (specify)
1
2 (365)


Q.18 How much time did you spend on the Internet during your last visit to the library? Please use minutes.
1 HOUR = 60 MINUTES _____________________________ (366-385)

Q.19 Patrons use their public library for many reasons. I am going to read you a list of typical reasons. Please tell me ALL the reasons why you used the library on your LAST visit. Did you visit:

 
Services Used
 
Used
Not Used
For recreational reading, viewing, listening, etc./ Para la lectura recreativa, ver, escuchar, etc
1
2 (386)
For help with a day-to-day problem, such as shopping/ Para la ayuda con problema cotidiano, como las compras
1
2 (387)
For information about a hobby or how to fix something/ Para la información sobre un pasatiempo o cómo arreglar algo
1
2 (388)
For help with an occasional problem, such as purchasing a home/ Para la ayuda con un problema ocasional, como comprar una casa
1
2 (389)
For information about a health or wellness problem/ Para la información sobre un problema de la salud o el bienestar
1
2 (390)
For information about personal finances/ Para la información sobre finanzas personales
1
2 (391)
To learn more about culture, religion, etc./ Para aprender más acerca de cultura, la religión, etc
1
2 (392)
To keep up with the news/ Para mantenerse al dia con las noticias
1
2 (393)
To correspond with family, friends, etc./ Para corresponder con la familia, amigos, etc.
1
2 (394)
For help with job hunting/ Para la ayuda busqueda de trabajo
1
2 (395)
To have a place to go/ para tener un lugar a donde ir
1
2 (396)
For some other personal or family need (specify)/ para algúna otra necesidad familiar o personal
1
2 (397)
To locate a person or organization/ Para localizar a una persona o una organizacion
1
2 (398)
To get information about financial matters/ para conseguir informacion sobre asuntos financieros
1
2 (399)
To get tax information/ para conseguir información de impuestos
1
2 (400)
To get information about starting or locating a small business/ para conseguir información sobre comenzar o situar que un pequeña empresa
1
2 (401)
To get information about legal issues/ para conseguir información sobre asuntos legales
1
2 (402)
To get information about marketing or sales/ para conseguir información sobre marketing o ventas
1
2 (403)
To get information about management or administration/ para conseguir información sobre gestiónes administrativas
1
2 (405)
To get information for research/ para la investigación
1
2 (406)
For some other work or job-related need (specify)/ para algún otro trabajo o el asunto relacionado con nesecidad de trabajo
1
2 (407)

[IF THE ANSWER TO SUB-QUESTION 12 OF QUESTION 19 IS 2, THEN SKIP TO QUESTION 21]

Q.20 For what other personal or family need did you visit the library for on your last visit? ______________________________________ (408-507)

[IF THE ANSWER TO SUB-QUESTION 22 OF QUESTION 19 IS 2, THEN SKIP TO QUESTION 22]

Q.21 For what other work or job-related need did you visit the library on your last visit? __________________________________________ (508-607)

Q.22 Did you take a child to use the library on your last visit?

(608)
Yes ................1
No .................2
DK/NA ..........3

[IF THE ANSWER TO QUESTION 22 IS NO OR D/K, THEN SKIP TO QUESTION 25]

Q.23 Did you bring a child on your last visit to the library:

 
Yes
No
For a children's program/ para un programa de ninos
1
2 (609)
To read or check out a book/ para leer o sacar un libro
1
2 (610)
For some other child-related purpose (specify)/ para algun otro nino proposito relacionado con ninos
1
2 (611)

[IF THE ANSWER TO SUB-QUESTION 3 OF QUESTION 23 IS NO, THEN SKIP TO QUESTION 25]

Q.24 For what other reason did you bring a child to the library on your last visit?
_______________________________________________ (612-711)

Q.25 Did you visit the library on your last visit to meet an educational need?

(712)
Yes .................1
No ..................2
DK/NA ...........3

[IF THE ANSWER IS NO or DK, THEN SKIP TO QUESTION 33]

Q.26 Please tell me all the reasons why you visited the library on your last visit to meet educational needs. Did you visit: (READ LIST)

Yes
No
As a student/ Como un estudiante
1
2 (713)
As a teacher/ Como un maestro
1
2 (714)
For a preschool program/ Para el programa preescolar
1
2 (715)
To continue learning/ Para continuar aprendiendo
1
2 (716)
For a virtual or distance education class/ Para clase virtual o clase distante de educacion
1
2 (717)
For some other educational need/ Para alguna otra necesidad
1
2 (718)

[IF THE ANSWER TO SUB-QUESTION 1 OF QUESTION 26 IS NO, THEN SKIP TO QUESTION 29]

Q.27 As a student did you use the library on your last visit: (READ LIST)

Yes
No
For a place to study/ Para un lugar para estudiar
1
2 (719)
To work on an assignment/ Para trabajar en una tarea
1
2 (720)
For home schooling/ Para educar en la casa
1
2 (721)
For a virtual or distance education class/ Para clase virtual o clase distante de educacion
1
2 (722)
For some other student-related educational need (specify)/ Para un alguna otra necesidad relacionada come estudiante
1
2 (723)

[IF THE ANSWER TO SUB-QUESTION 5 OF QUESTION 27 IS 2, THEN SKIP TO QUESTION 29]

Q.28 For what other student-related educational need did you visit the library on your last visit?
_______________________________________________ (724-823)

[IF THE ANSWER TO SUB-QUESTION 2 OF QUESTION 26 IS 2, THEN SKIP TO QUESTION 31]

Q.29 As a teacher did you use the library on your last visit: (READ LIST)

 
Yes
No
To prepare for class or lecture/ para preparar para la clase o una conferencia 1 2 (824)
For grading/ para graduar 1 2 (825)
To keep current with the literature/ para mantenerse corriente con la literatura 1 2 (826)
To prepare a paper/ para preparar un papel 1 2 (827)
For home schooling/ para educar en la casa 1 2 (828)
For a virtual or distance education class/ para un virtual o clase de educación de distancia 1 2 (829)
For some other teacher-related educational need (please specify)/ para algun otro maestro la necesidad educativa relacionada 1 2 (830)

[IF THE ANSWER TO SUB-QUESTION 7 OF QUESTION 29 IS 2, THEN SKIP TO QUESTION 31]

Q.30 For what other teacher-related educational need did you visit the library on your last visit? __________________________________________ (831-930)

[IF THE ANSWER TO SUB-QUESTION 6 OF QUESTION 26 IS 2, THEN SKIP TO QUESTION 33]

Q.31 For your other educational needs did you use the library on your last visit: (READ LIST)

Yes
No
For a preschool program/ para el programa preescolar
1
2 (931)
To continue learning/ Seguir aprendiendo
1
2 (932)
For a virtual or distance education class/ para un virtual o clase de educacion de distancia
1
2 (933)
For some other educational need (please specify)/ para alguna otra necesidad educativa
1
2 (934)

[IF THE ANSWER TO SUB-QUESTION 4 OF QUESTION 31 IS 2, THEN SKIP TO QUESTION 33]

Q.32 For what other educational need did you visit the library on your last visit?
______________________________________________ (935-1034)

Q.33 With 1 being not at all important, and 5 being absolutely essential, how important was the information provided by the library service in meeting your needs on your last visit?
(1035)
Not at all important/ Nada en absoluto importante ........................................................................... 1
Somewhat important/ Algo importante .................................................................................................2
Neither important nor unimportant (VOLUNTEERED RESPONSE/DO NOT READ) ..................3
Important/ Importante ..............................................................................................................................4
Absolutely essential/ Absolutamente esencial ..................................................................................5
DK/NA .........................................................................................................................................................6

Q.34 In what ways were the information or services important in meeting your needs on your last visit? Did it:

Yes
No
Save you time/ ahorrando su tiempo
1
2 (1036)
Save you money/ ahorrando su dinero
1
2 (1037)
Help in some other way (specify)/ en alguna otra manera
1
2 (1038)

[IF THE ANSWER TO SUB-QUESTION 1 OF QUESTION 34 IS 2, THEN SKIP TO QUESTION 36]

Q.35 How much time did you save? Please give me your best estimate in minutes.
1 HOUR = 60 MINUTES ____________________________________ (1039-1058)

[IF THE ANSWER TO SUB-QUESTION 2 OF QUESTION 34 IS 2, THEN SKIP TO QUESTION 37]

Q.36 How much money did you save? Please give me your best estimate.
(DO NOT USE DOLLAR SIGNS)_____________________________ (1059-1078)

[IF THE ANSWER TO SUB-QUESTION 3 OF QUESTION 34 IS 2, THEN SKIP TO QUESTION 38]

Q.37 In what other way was the information from your last library visit helpful?
_____________________________________________ (1079-1178)

Q.38 If there were no public library, what would you do to address your reason(s) for your last visit? Would you:
(READ CHOICES)
(1179)
Not bother to do anything/ No molestia para hacer nada ..........................................................................................................................................................................1
Need the information, but not know where else to go/ necesita la información, pero no sabe a donde ir .....................................................................................2
Use another source, such as a store, another person, an academic library, etc./ Uso una otra fuente como una tienda, otra persona, una biblioteca .....3

[IF THE ANSWER TO QUESTION 38 IS NOT 3, THEN SKIP TO QUESTION 46]

Q.39 What other source would you use? __________________________ (1180-1229)

Q.40 About how much time do you think it would take to use this other source? Please use minutes. 1 HOUR = 60 MINUTES_________________ (1230-1249)

Q.41 About how much money do you think it would cost to use this other source?
DO NOT USE DOLLAR SIGNS_________________________ (1250-1269)

Q.42 How many miles would it take to drive to use this other source?
_____________________________________________ (1270-1289)

Q.43 How much would it cost you to buy or rent this other source?
_____________________________________________ (1290-1309)

Q.44 Can you think of any other expenses that would be required to use this other source?

(1310)
Yes ................1
No .................2
DK/NA ..........3

[IF THE ANSWER TO QUESTION 44 IS NOT 1, THEN SKIP TO QUESTION 46]

Q.45 What would this other source be? ____________________________ (1311-1345)

Q.46 Can you think of any visit to the public library in the past 12 months that was particularly helpful to you, your family, or your workplace?

(1346)
Yes ................1
No .................2
DK/NA ..........3

[IF THE ANSWER TO QUESTION 46 IS NOT 1, THEN SKIP TO QUESTION 48]

Q.47 Please describe how the library was helpful:
_____________________________________________ (1347-1646)

Q.48 Public libraries in Florida provide library cardholders with remote access from home, office and other sites to various databases and services via the Internet. Are you aware of this service?

(1647)
Yes 1
No 2
DK/NA 3

[IF THE ANSWER IS NOT 1, THEN SKIP TO QUESTION 55]

Q.49 Have you ever connected to a Florida public library via the internet?

(1648)
Yes ..........1
No ...........2
DK ...........3

[IF THE ANSWER IS NOT 1, THEN SKIP TO QUESTION 51]

Q.50 About how many times have you connected in the past 12 months?
_____________________________________________ (1649-1651)

Q.51 Have you ever used public library services via the Internet that required a library card barcode number?

(1652)
Yes ................1
No .................2
DK/NA ..........3

[IF THE ANSWER IS 2 OR 3, THEN SKIP TO QUESTION 53]

[IF THE ANSWER TO QUESTION 51 IS NOT 1, THEN SKIP TO QUESTION 53]

Q.52 About how many times have you used these services in the past 12 months?
_____________________________________________ (1653-1655)

Q.53 Can you think of any use of the public library via the Internet in the past 12 months that was particularly helpful to you, your family, or your workplace?

(1656)
Yes ................1
No .................2
DK/NA ..........3

[IF THE ANSWER TO QUESTION 53 IS NOT 1, THEN SKIP TO QUESTION 55]

Q.54 Please describe how the library was helpful:

_____________________________________________ (1657-1956)

Q.55 If you were moving into a new community, which of these would you most want to have on your own street? (READ ALL BUT SELECT ONLY ONE)

(1957)
Park/ Un parque .......................................................................1
Public Library/ Biblioteca publica .........................................2
Elementary School/ Escuela de ensenanza primaria .....3
Police Station/ Una estacion de la policia .........................4
Job Center/ Estacione trabajo de comisaria ....................5
DK/NA .......................................................................................6

Q.56 Do you think that having a public library located very close to your own home would increase or decrease property values, or would it make no difference?

(1958)
Increase/ Augmente .............................1
Decrease/ Marca de disminucion .....2
Make no difference/ No diferencia .....3
DK/NA ......................................................4

Q.57 Do you agree or disagree with the following ideas:
(READ LIST)
1= AGREE
2= DISAGREE
3= DK/NA (VOLUNTEERED/DO NOT READ)

Agree
Disagree
DK/NA
If a public library moved into a community, it would help attract good businesses to the area.
1
2
3 (1959)
Public libraries improve a community by helping people learn new skills so they can get better jobs.
1
2
3 (1960)
Public libraries help people learn new things no matter what their age.
1
2
3 (1961)

Q.58 Are you more likely to think of your local public library as an essential service like a school, or more of a cultural amenity like an art gallery?

(1962)
Essential service/ El servicio basico ...........1
Cultural amenity/ Un amenidad cultural .....2
DK/NA ................................................................3

Q.59 In which Florida county do you live?

(1963-1964)
Alachua ..............................................1
Baker ..................................................2
Bay ......................................................3
Bradford .............................................4
Brevard ...............................................5
Broward ..............................................6
Calhoun ..............................................7
Charlotte .............................................8
Citrus ..................................................9
Clay ...................................................10
Collier ...............................................11
Columbia .........................................12
DeSoto .............................................13
Dixie ..................................................14
Duval .................................................15
Escambia .........................................16
Flagler ...............................................17
Franklin .............................................18
Gadsden ...........................................19
Gilchrist .............................................20
Glades ...............................................21
Gulf .....................................................22
Hamilton ............................................23
Hardee ...............................................24
Hendry ...............................................25
Hernando ..........................................26
Highlands .........................................27
Hillsborough ....................................28
Holmes .............................................29
Indian River ......................................30
Jackson .............................................31
Jefferson ...........................................32
Lafayette ............................................33
Lake ...................................................34
Lee .....................................................35
Leon ...................................................36
Levy .....................................................37
Liberty .................................................38
Madison .............................................39
Manatee .............................................40
Marion ................................................41
Martin .................................................42
Miami-Dade ......................................43
Monroe ...............................................44
Nassau ..............................................45
Okaloosa ...........................................46
Okeechobee .....................................47
Orange ...............................................48
Osceola .............................................49
Palm Beach ......................................50
Pasco .................................................51
Pinellas ..............................................52
Polk .....................................................53
Putnam ...............................................54
Saint Johns ........................................55
Saint Lucie .........................................56
Santa Rosa ........................................57
Sarasota .............................................58
Seminole ............................................59
Sumter ................................................60
Suwannee ..........................................61
Taylor ...................................................62
Union ...................................................63
Volusia ................................................64
Wakulla ...............................................65
Walton .................................................66
Washington .......................................67
OTHER (UNLISTED COUNTY) ......68
DK/NA .................................................69

[IF THE ANSWER TO QUESTION 59 IS NOT 68, THEN SKIP TO QUESTION 61]

Q.60 UNLISTED COUNTY: (VERIFY SPELLING)_________________ (1965-1994)

Q.61 In which Florida city do you live?
(PLEASE VERIFY SPELLING IF UNSURE AND BEGIN NAME WITH CAPITAL LETTER)_________________________________ (1995-2024)

Q.62 What is your age now?

(2025)
18-29 ............1
30-44 ...........2
45-54 ...........3
55-65 ...........4
Over 65 .......5
Refused .....6

Q.63 What is the highest grade or level of school that you have completed?
(READ CHOICES)

(2026)
Some High School, but Did Not Graduate/ Algunos educan alto, pero no se graduaron .....1
High School Graduate or GED/ a bachiller ni GED .......................................................................2
Technical School/ la escuela técnica ..............................................................................................3
Some College or 2 Year Degree/ algún colegio ni 2 grado ........................................................4
4 Year College Degree/ 4 ano colegio ............................................................................................5
Post College Degree/ Poste colegial de grado .............................................................................6
DK/NA .....................................................................................................................................................7

Q.64 Which of the following best describes your race:
(READ CHOICES)

(2027)
White ............................................................1
Hispanic ......................................................2
Black or African-American ........................3
Asian or Pacific Islander ..........................4
Other (VOLUNTEERED & SPECIFY) .....5
DK/NA ..........................................................6

[IF THE ANSWER TO QUESTION 64 IS NOT 5, THEN SKIP TO QUESTION 66]

Q.65 What other way would you classify your race?___________________ (2028-2047)

Q.66 Which of the following BEST describes your current employment status?
(READ CHOICES)'

(2048)
Employed by others/ empleado por otros .............................................................1
Self-employed/ trabajadores autónomos .............................................................2
In the military/ en el militar .......................................................................................3
Unemployed and looking for work/ parado y buscando el trabajo ..................4
Unemployed and not looking for work/ parado y no buscando el trabajo ......5
Retired/Disabled/: jubilado/incapacitado .............................................................6
Homemaker/ ama de casa .....................................................................................7
N/A ................................................................................................................................8

[IF THE ANSWER TO QUESTION 66 IS 3 OR 4 OR 5 OR 6 OR 7, THEN SKIP TO QUESTION 68]

Q.67 Which of the following BEST describes your employer or place of business?
(READ CHOICES)

(2049)
A small business (under 50 employees)/ Una pequena empresa ................................1
A large business (50 employees or more/ Un negocio grande ......................................2
A government agency/ Una agencia del gobierno .............................................................3
An elementary or middle school/ Un elemental o mediano escuela .............................4
A high school/ Secundaria ......................................................................................................5
A college or university/ Una universidad ..............................................................................6
A hospital or healthcare provider/ Un proveedor del hospital o la asistencia medica.7
N/A ...............................................................................................................................................8

Q.68 Approximately what was your total annual household income in 2008 before taxes?

(2050)
Under $30,000 .....................................1
Between $30,000 and $50,000 ........2
Between $50,000 and $75,000 ........3
Between $75,000 and $150,000 .....4
More than $150,000 ...........................5
DK/NA ...................................................6

Q.69 We need to establish the value of a user’s time. Please indicate your personal approximate annual income in 2008 before taxes.
(IF NECESSARY: INDICATE THAT THIS IS FOR WORK-RELATED USES OF THE PUBLIC LIBRARY)

(2051)
Not employed ......................................1
Under $25,000 ....................................2
Between $25,000 and $50,000 .......3
Between $50,000 and $100,000 .....4
More than $100,000 ...........................5
DK/NA ...................................................6

Q.70 Have we reached you on your cell phone or on a land line?

(2052)
Cell Phone .....1
Land Line .......2
DK/NA .............3

Q.71 DO NOT ASK:
RECORD GENDER:

(2053)
Male ...........1
Female .....2
DK/NA .......3

Q.72 That completes our survey! Thank you for your time and participation!


 

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