Appendix XII - Bibliography

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• Americans for Libraries Council. 2007. Worth their weight: An assessment of the evolving field of library valuation. http://www.bibliotheksportal.de/fileadmin/0themen/Management/dokumente/WorthTheirWeight.pdf
• Berryman, Jennifer, Sustaining Communities Phase One: A review of research approaches measuring the value of public libraries, State Library of NSW, October 2005. http://www.sl.nsw.gov.au/services/public_libraries/docs/sustainingcommunities.pdf
• Bertot, John Carlo, Charles R. McClure, Paul T. Jaeger, and Joe Ryan, Public Libraries and the Internet 2006: Study Results and Findings, Information Use Management and Policy Institute, Florida State University, September 2006. http://www.ala.org/ala/aboutala/offices/oitp/PDFs/2006_plinternet.pdf
• Coyle, Karen, Technology and the Return on Investment, Journal of Academic Librarianship 32, no.5 (August, 2006). http://www.kcoyle.net/jal-32-5.html
• Davis, Denise. The Condition of U.S. Libraries: Public Library Trends, 2002-2009. American Library Association, 2009.
  www.ala.org/ala/research/librarystats/public/Condition_of_Libraries_1999.20.pdf
• Elliott, Donald S. [et al.]. 2007. Measuring your library's value: How to do a cost-benefit analysis for your public library. Chicago: American Library Association.
• Holt, Glen E. , Donald Elliott and Amonia Moore, Placing a Value on Public Library Services, St. Louis Public Library. http://www.slpl.lib.mo.us/libsrc/restoc.htm
• Lown, Cory and Hilary Davis, Are You Worth It? What Return on Investment Can and Can’t Tell You About Your Library, April 1, 2009. http://www.inthelibrarywiththeleadpipe.org/2009/are-you-worth-it-what-return-on-investment/
• Potomac Incorporated, Maryland Public Library Survey: Customer Survey of Maryland Residents About Libraries, Final Report, August 4, 2006.
• PricewaterhouseCoopers, Social and Economic Value of Public Libraries, Museums, Arts and Sport in Northern Ireland Phase I: Designing a Model, Research Report No 1, 2008. http://www.dcalni.gov.uk/valcal_-_final_report_dec_2007-2.pdf
• Proctor, Richard, Bob Usherwood, and Gill Sobczyk. What Happens When a Public Library Service Closes Down? Library Management 18, no. 1 (1997): 59-64.
• Sharpe, Krista Bowers and Jeanne Koekkoek Stierman, Libraries and Community Economic Development: a Survey of Best Practices, Western Illinois University Libraries. http://www.alliancelibrarysystem.com/Rural/documents/bestpractices.pdf
• Urban Libraries Council. 2007. Making cities stronger: Public library contributions to local economic development. Evanston, IL: Urban Libraries Council. http://www.urban.org/uploadedpdf/1001075_stronger_cities.pdf
• Use of Public Libraries in Hard Economic Times, http://www.library.ns.ca/content/use-public-libraries-hard-economic-times accessed March 11, 2010.
• White, Larry Nash, Unseen measures: the need to account for intangibles, The Bottom Line: Managing Library Finances, Year 2007, Volume 20, Issue 2, Page 77-84.